Many core providers may say they have a software enhancements program, but it often isn't guided and/or led by clients. For a program like this to be successful, it needs client involvement...
Continue ReadingMany core providers may say they have a software enhancements program, but it often isn't guided and/or led by clients. For a program like this to be successful, it needs client involvement...
Continue ReadingSelecting and onboarding a new core vendor involves a certain level of risk. You can do your due diligence and feel confident in your selection, but how do you know if in one year, five...
Continue ReadingYour bank makes a significant investment into its core technology, so every year it's critical to reflect on your core provider's level of service and recognize if your bank is being served...
Continue ReadingVendor management is the process of overseeing third-party service providers who work for your organization, from beginning to end. In this article I will introduce each phase of the vendor...
Continue ReadingContinuing with the last question of Assessing Your Core Provider's Service, we take a look at technology costs and we have to ask:
Continue ReadingContinuing with question three of Assessing Your Core Provider's Service, we take a look at technology support. Your core provider may support you through the conversion, but do they...
Continue ReadingContinuing with question two on Assessing Your Core Provider's Service, we take a look at cybersecurity, which continues to be a critical issue in the industry and is especially heightened...
Continue ReadingThe last two years have brought their set of challenges to community banks nationwide, causing many banks like yours to rely on their core technology more than ever before. Has your core...
Continue ReadingWhen banks are selecting a new core provider and find themselves comparing smaller and larger cores, it is likely that the smaller core providers often get the bench. As with many products...
Continue ReadingThe thought of changing core providers is enough to send bank employees running for the hills or, more realistically, crossing their arms in defiance. Change makes people feel...
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