IBT Apps Blog

It's Time to Rethink the Core Vendor Relationship

Apr 28, 2021 4:47:04 PM / by IBT Apps posted in vendor management, assessing your core provider, core technology

0 Comments

This article was previously published in Independent Banker.

How would you describe your relationship with your core provider?

When we spoke to a group of community bankers last year, we often heard, “Well, it’s a love/hate relationship. Our business is running, and we have no complaints, but sometimes we wish we had more to work with.” We also heard, “We actually feel a little trapped in our relationship. We signed a 20-year contract, but our needs are changing and they’re not really able to meet us halfway.”

Read More

A Community Banker's Guide to Spotting the Holes in a Core Contract

Apr 7, 2021 4:04:23 PM / by IBT Apps posted in vendor management, community banking, core technology, core provider contract

0 Comments

Having to review a core provider’s contract is like trying to walk through the southern mud. There are pages and pages of messy legalese, and if you don’t have an attorney that is knowledgeable in core technology contracts, you might just sign up for products and services you don’t need or want, and end up paying for more than you bargained for. What community bankers may not realize is that a core provider’s contract shouldn’t be complex or confusing; yet day after day, bankers are left locked into their contracts due to the black holes they couldn’t spot ahead of signing on the dotted line.

Read More

Vendor Management in Action: Choosing a New Core During a Pandemic

Oct 29, 2020 4:01:54 PM / by IBT Apps posted in communitybankingsuccess, vendor management, case study

0 Comments

A new core system is a significant financial investment and time commitment. Finding the right core partnership to meet your bank’s needs takes time to research and vet the options. Gilmer National Bank started exploring their core options when they realized their current provider was not adapting to the changing climate and not making the updates needed for the bank to grow their business. They took IBT Apps through their vendor management process, and we learned, from being on the vendor side, what it takes for a community bank to secure the right core partnership. The information below serves as a firsthand account of vendor management in action using Gilmer National Bank’s story.

Read More

The Components of Successful Core Vendor Management

Mar 25, 2020 3:50:46 PM / by IBT Apps posted in coreprocessingpartner, vendor management, community banking

0 Comments

Whether you’re exploring a new core solution or are narrowing down your selection for a new core provider, there are critical conversations that need to happen with a potential vendor prior to moving forward. Asking the right questions upfront will help you understand the ins and outs of the new partnership and fill in any gaps in communication before finalizing the contract. More importantly, having these much-needed conversations will protect your bank in the long-term.

Read More

Evaluating core vendors? Start by meeting the right team. 

Feb 5, 2020 9:09:02 AM / by IBT Apps posted in vendor management

0 Comments

Shopping for a new core involves so many details. The cost, the timeline, and even the vendor’s reputation can influence your purchasing decision, but there’s more to it. In fact, there are a few different layers to peel through to make sure you find the right core partner that fits your business needs. 

That’s why we created a great guide for community bankers with discussion points to lead conversations with new core vendors during the due diligence process. We won’t cover the entire list in this post, but will touch on one of the most critical items: meeting the entire vendor’s team prior to signing any contracts

Read More